$8,500 recovered for a beauty and personal care seller with a 95% approval rate

Client background

A mid-sized Amazon FBA seller in beauty and personal care category sought a solution to streamline their reconciliation process. With multiple SKUs and frequent inventory discrepancies, they needed a dependable partner to handle reimbursements without requiring their constant involvement.

Challenges

• Ongoing reconciliation issues with Amazon leading to unclaimed refunds.

• Time-intensive follow-ups consuming valuable business resources.

• Need for a reliable system to manage reimbursements autonomously.

Solution

Refunzo provided the perfect solution by taking complete control of the reconciliation process. After signing up for the lifetime free plan, the seller entrusted Refunzo with:

• Tracking all transactions and identifying reimbursement opportunities.

• Filing claims and handling follow-ups directly with Amazon.

• Allowing the seller to focus entirely on growing their business.

Results

Refunzo delivered exceptional results, eliminating the seller’s stress over reimbursements:

• Reimbursements claimed: $8,500 recovered in six months.

• Approval rate: 95% of claims filed were approved by Amazon.

• Time saved: Approximately 20 hours per month saved on reconciliation tasks.

Client feedback

“I do not have to follow up with Amazon for any reconciliation because I rely fully on Refunzo. Their team handles everything seamlessly, and I’ve seen a noticeable improvement in recovered funds. It’s been a stress-free and efficient experience.”