Refunzo | Amazon FBA Reimbursement Service, Free to Check

Amazon owes the average FBA seller money it will never mention again.

Free lifetime reconciliation across 21 checkpoints. File the claims yourself at no cost, or pay 15% capped at $5,000 per account only when the money lands.

Connect Seller Central See what we check
No card. No contract.
What you'd pay
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Amazon SPN Software Partner $10M+ recovered for sellers 70-person specialist team Serving Amazon sellers since 2014

21 checkpoints. Written out, not vague.

Every checkpoint we run against your account, grouped the way Amazon groups its own data, with what goes wrong and what we recover.

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How it works

Step 1 — Free, forever
Reconcile your account

Connect Seller Central. Refunzo runs the 21 checkpoints and shows you exactly what Amazon owes, with no charge for the report.

Step 2 — Optional
File the claims

File every case yourself at no cost, or authenticate a card and let Refunzo log, substantiate, and follow up. We're paid 15% of what lands, capped at $5,000 per account.

See the full process

The 2026 reality

Since March 2025

Amazon reimburses at manufacturing cost, and substitutes its own low estimate when your cost fields are blank.

~60-day windows

Most claim types close roughly 60 days after the discrepancy. Miss the window and the money is gone for good.

Auto-reimbursements miss cases

Amazon's own automation catches the simple, high-volume cases. It misses the complex ones, which is most of what monitoring finds.

We retrieve the proof Amazon asks for

Refunzo pulls proof of delivery directly from the carrier so a claim doesn't stall on missing paperwork.

FedEx UPS Amazon Freight Amazon Global Logistics

Why Refunzo

01
Free reconciliation, for life

No hidden fees on the first step. Check your account at no cost, no card required, for as long as you sell.

02
DIY or done for you

Take the report and file every case yourself, or hand it to us. Your choice, and you can switch at any time.

03
15% capped at $5,000 per account

You pay only when Amazon's money reaches your bank, and never more than the cap, no matter how much we recover.

04
Individually handled cases

Every case logged with Amazon is checked and followed up on by a person, not a bulk script.

Don't take our word for it

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How the fees compare

On $50,000 recovered. Rates are commission on what Amazon actually pays out.

Provider Rate Cap Cost on $50,000
Refunzo 15% $5,000 / account $5,000
GETIDA 25% None $12,500
Seller Investigators 25% None $12,500

Refunzo's cap holds costs flat past $50,000 recovered, while GETIDA and Seller Investigators keep scaling with no ceiling.

Frequently asked questions

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Connect your account and see the number.

Free to check. Nothing to lose. No card required.

Connect Seller Central