$75K recovered for a grocery and gourmet food seller with a 93% approval rate

Client background

A medium Amazon FBA seller in the grocery and gourmet food category with limited resources was hesitant to invest in reimbursement management services. They were uncertain whether the benefits would outweigh the costs, given their scale of operations and budget constraints.

Challenges

• Concerns about affordability and value for money as a medium sized seller.

• Limited knowledge of Amazon’s reimbursement policies and claim processes.

• Lack of time to dedicate to manual research and filing claims.

Solution

The seller decided to give Refunzo a try, signing up for the lifetime free plan to gain visibility into Amazon reimbursements without any financial risk. When they opted for Refunzo’s expert assistance, the team immediately began:

• Reviewing lost, damaged, missing, and returned inventory to identify reimbursement opportunities.

• Submitting claims with speed and precision to maximize results.

• Taking over ongoing reimbursement tasks to ensure peace of mind.

Results

Within just a few weeks, Refunzo delivered exceptional outcomes:

• Reimbursements claimed: $75,000 recovered for lost, damaged, and returned inventory.

• Approval rate: 93% of claims filed were approved by Amazon.

• Time saved: Approximately 50 hours per month saved for the seller.

Client feedback

“I was not sure if Refunzo would be worth the money because I am a small-to-medium-sized seller. I was wrong! Jimi and his team recovered several hundred dollars of lost/damaged/missing/returned inventory within a few weeks. Each case was quickly answered and all were reimbursed.