$67K recovered for a tools and home improvement seller with a 90% approval rate

Client background

A small-to-medium Amazon FBA seller in tools and home improvement category with a two-year history of operations faced challenges in reconciling their order records and identifying missed reimbursement opportunities. Their internal team struggled to keep up with the growing volume of transactions, leaving potential refunds unclaimed.

Challenges

• Historical order data was vast and difficult to analyze manually.

• Lack of in-house expertise to identify all refund opportunities.

• Time-consuming reconciliation processes created operational bottlenecks.

Solution

The seller turned to Refunzo for its robust review and reimbursement tools. Using Refunzo’s lifetime free access, they immediately gained visibility into their reimbursement potential without any financial risk. Refunzo’s experts quickly stepped in to:

• Analyzed two years of Amazon orders to uncover missed refund opportunities.

• Filed claims efficiently and with minimal input required from the client.

• Delivered actionable data on reimbursement eligibility.

Results

In just a few weeks, Refunzo delivered measurable outcomes:

• Reimbursements claimed: $67K recovered from historical orders spanning two years.

• Approval rate: 90% of claims filed were approved by Amazon.

• Time saved: An estimated 55 hours per month freed up for the client’s operations team.

Client feedback

“Refunzo quickly reviewed all our Amazon orders from over the past two years and identified a considerable number of refunds due to us. The process was fast and easy. We are saving a lot of time and headache.”