$45K recovered for a baby products seller with a 91% approval rate

Client background

A mid-sized Amazon FBA seller in baby products category managing a diverse inventory of products frequently encountered financial losses due to lost merchandise, excessive fees, and inventory discrepancies. They were unaware of many reimbursement opportunities and lacked the expertise to claim them effectively.

Challenges

• Inability to identify all eligible reimbursement opportunities.

• Limited knowledge of Amazon’s reimbursement policies.

• Time-consuming manual claims process, leading to missed refunds.

Solution

The seller partnered with Refunzo to streamline their reimbursement process. Refunzo’s experienced team and robust platform enabled them to:

• Identify refund opportunities they didn’t know existed.

• Simplify the process with minimal input from their end.

• Maximize refunds by leveraging in-depth knowledge of Amazon’s policies.

Results

In just a few weeks of working with Refunzo:

• Reimbursements claimed: Over $45K recovered for lost merchandise, excessive fees, and inventory discrepancies.

• Approval rate: 91% of claims filed were approved by Amazon.

• Time saved: The seller saved an estimated 60 hours per month by outsourcing reimbursement management.

Client feedback

“Refunzo made it easier and simpler for our company to get refunds from Amazon for lost merchandise, excessive fees, lost inventory, and much more. We got refunded for transactions that we didn’t even know we could get refunded. After a few weeks working with Refunzo, we were able to recover a few thousand from Amazon. Keep up the great work, guys!”