$18,000 recovered for an pet supplies seller with a 97% approval rate

Client background

A large-scale Amazon FBA business in pet supplies category was losing significant revenue due to unclaimed reimbursements. While they initially considered managing the claims themselves, they realized they lacked the time and expertise to ensure complete recovery.

Challenges

• Complex claim management processes that required extensive knowledge.

• Risk of leaving substantial funds unclaimed due to overlooked reimbursements.

• Desire for a professional team to maximize refunds without added workload.

Solution

The business turned to Refunzo for their expertise and diligence. With Refunzo’s lifetime free plan, they could instantly view the reimbursements Amazon owed them. Refunzo’s team provided:

• Ensuring every possible reimbursement was identified and filed.

• Navigating the complexities of Amazon’s processes to maximize recoveries.

• Offering insights and updates to give the client peace of mind.

Results

Refunzo’s commitment to thoroughness paid off with outstanding outcomes:

• Reimbursements claimed: $18,000 recovered over nine months.

• Approval rate: 97% of claims filed were approved by Amazon.

• Time saved: Approximately 25 hours per month saved by outsourcing claims management.

Client feedback

“Refunzo does a great job with diligence to ensure that you get every last penny that you rightfully deserve. Many sellers think they can do this task on their own but don’t realize they are very likely leaving a lot of money on the table for Amazon to grab.”