$119K recovered for a health and wellness seller with a 96% approval rate

Client background

A small Amazon FBA seller in the health and wellness category was recommended Refunzo by another seller. As a growing business, they wanted a solution that didn’t require hiring paid help or dedicating their own time to tracking and claiming reimbursements.

Challenges

• Limited resources to allocate for reimbursement management.

• Lack of expertise in navigating Amazon’s claim process.

• Need for a reliable, low-maintenance solution to recover lost funds.

Solution

Refunzo’s lifetime free signup provided the seller with a no-risk way to view potential reimbursements. Upon signing up, the seller opted for Refunzo’s expert-managed services, which included:

• Identifying and filing all eligible reimbursements on their behalf.

• Providing quick and clear responses to any queries.

• Offering a hands-off solution tailored to the seller’s limited resources and needs.

Results

Refunzo quickly delivered value, leaving the seller highly satisfied:

• Reimbursements claimed: $119K recovered within the first quarter.

• Approval rate: 96% of claims filed were approved by Amazon.

• Time saved: Approximately 100 hours per month saved for the seller.

Client feedback

“Refunzo was recommended to me by another Amazon seller. Being a small business and not wanting to add paid help or use my time chasing Amazon’s mistakes, this has been a huge asset and time saver. I have emailed them one time with a question, and within 5 minutes the answer was given with great and clear explanation. Very pleased!”